“During transformation, a customer pledge turns into liability the moment a hopeful assumption goes unowned.”

— Professor Kai London, CISO.

Quote card by Professor Kai London reading 'During transformation, a customer pledge turns into liability the moment a hopeful assumption goes unowned.'. From the book Trustquake.
Quote card by Professor Kai London reading 'During transformation, a customer pledge turns into liability the moment a hopeful assumption goes unowned.'. From the book Trustquake.

During transformation, a customer pledge turns into liability the moment a hopeful assumption goes unowned. — Kai London (Professor Kai London), CISO. Principle 5101 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

Related: Principle 7601 Principle 101 Principle 2601

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