“At scale, an executive apology must be measured, or a hopeful assumption will measure it for you; resilience begins where assumption ends.”

Quote card by Professor Kai London reading 'At scale, an executive apology must be measured, or a hopeful assumption will measure it for you; resilience begins where assumption ends.'. From the book Trustquake.
Quote card by Professor Kai London reading 'At scale, an executive apology must be measured, or a hopeful assumption will measure it for you; resilience begins where assumption ends.'. From the book Trustquake.

At scale, an executive apology must be measured, or a hopeful assumption will measure it for you; resilience begins where assumption ends. — Kai London (Professor Kai London), CISO. Principle 3979 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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