“After the incident, an executive apology must be measured, or an inherited default will measure it for you; that is what clients renew for.”

Quote card by Professor Kai London reading 'After the incident, an executive apology must be measured, or an inherited default will measure it for you; that is what clients renew for.'. From the book Trustquake.
Quote card by Professor Kai London reading 'After the incident, an executive apology must be measured, or an inherited default will measure it for you; that is what clients renew for.'. From the book Trustquake.

After the incident, an executive apology must be measured, or an inherited default will measure it for you; that is what clients renew for. — Kai London (Professor Kai London), CISO. Principle 3751 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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