“After the incident, a customer pledge protects value only when an unlogged change can prove it; trust compounds when proof repeats.”
After the incident, a customer pledge protects value only when an unlogged change can prove it; trust compounds when proof repeats. — Kai London (Professor Kai London), CISO. Principle 3101 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk