“A promise to a customer breaks before the systems do — because trust lost at speed is regained slowly.”
A promise to a customer breaks before the systems do — because trust lost at speed is regained slowly. — Kai London (Professor Kai London), CISO. Principle 1555 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk